The TUI Group has a large number of distinct brands under their umbrella and they wanted to start to make a move towards using Drupal for some of these. The development of each individual site would be distinct and constitute its own project; however, before we could get to that stage ComputerMinds were on hand to offer the client consultancy and training services to make the move over to Drupal as smooth as possible.
Obviously consulting for the overall group was only part of the problem. As each brand is operated as a standalone business as we moved further down the development process for these brands the advice we gave to each became much less generic and centred around that brand's core business aims.
Because training differs depending on who we're training, their existing skill set and the time we have available we don't offer a 'one size fits all' approach. Instead we like to work with our clients to tailor a training package specific to their individual requirements. On this project both technical and administrative training was required. The former to enhance the skill set of the client's in house development team; the latter to improve the efficiency of content editors.
By using real life problems as a basis for training we not only give people a tangible handle on exactly what they're doing and why they're doing it but also we benefit from the huge advantage of meaning we can actually make proper progress during a training session - maximising what we get out of the time spent learning!